Refund policy

Every Edge Case Supply item is printed to order for you, so we can't take returns or exchanges if you change your mind or pick the wrong size. Please check the size guide on the product page before you order.

If something arrives misprinted, defective or damaged, we'll make it right. Email hello@edgecasesupply.com within 30 days of delivery with your order number and a photo of the problem, and we'll send a free reprint or give you a full refund, whichever you prefer. You don't need to send the item back.

If you entered the wrong shipping address, contact us as soon as possible. Once an order is in production we may not be able to change it, and reshipping to a corrected address may cost extra.

Refunds go back to your original payment method. Your bank may take 5–10 business days to show them.